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PRIVACY POLICY


EXPERIENCE OCEANICA and its affiliates (alternately, “EXPERIENCE OCEANICA”, “we”, “us”, or “our”) respects your privacy and is committed to complying with this privacy policy (“Privacy Policy”), which describes what information we collect about you, including how we collect it, how we use it, and with whom we may share it. This Privacy Policy applies to information collected on our websites located at www.experienceoceanica.com(the “Website”). Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 
Changes to our Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, the effective date is reflected on the top of the Privacy Policy, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

What Information Do We Collect?
EXPERIENCE OCEANICA collects certain information from or about you that can be used to identify you (“Personal Information”). We collect Personal Information from a variety of sources, including information that you provide directly and information that we automatically collect when you access and use the System.

 

Information You Provide Us. You may provide information about yourself to us and our third party service providers through the System, including contact information, such as your name, email, phone number, and similar contact information.

Information Collected Automatically. We and our third-party service providers may collect information automatically from you when you visit and use the System. Such information includes the following:
Usage Information. We may collect information about how you interact with the System. This may include information such as the dates and time you visit the System, the page you view, referring / exit URLS, your browser type, and the domain name of your internet service provider. In some cases, we may collect this information through cookies and similar technologies.

Device Information. We may collect information about the devices you use to access the System, including your device make and model, IP address, inferred geolocation information, operating system, and unique device identifiers.

Cookies and Usage Reports
By placing a small file known as a cookie on your computer or other device, EXPERIENCE OCEANICA and its third party service providers’ servers may passively gather information about our visitors’ use of the System for reasons that include: statistics collection and analysis, System optimization, analytics, and to custom your experience while visiting the System. For full details on how we use cookies and similar technologies, please see our Cookies Policy.

Google Analytics
We use Google Analytics, a web analysis service provided by Google, in order to better understand your use of the System and how we can improve it. Google Analytics collects information such as how often users visit a website, what pages you visit when you do so, and what other websites you used prior to coming to such website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other directly identifying information. We do not combine the information collected through the use of Google Analytics with your Personal Information. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google Analytics uses its cookie(s) and the information Google Analytics collects to track your online activities over time and across different websites when you use our System, and other websites. Google’s ability to use and share information collected by Google Analytics about your visits to the System is governed by the Google Analytics Terms of Service and the Google Privacy Policy. Google uses the data collected to track and examine the use of the System, to prepare reports on its activities, and share them with other Google services.

Correspondence
We appreciate your questions and comments about the System and welcome your messages at info@experienceoceanica.com or through “Contact Us” page. If you correspond with EXPERIENCE OCEANICA, we may collect information including the content of, and metadata regarding, any correspondence you may provide us.


How Do We Use The Information That We Collect?
EXPERIENCE OCEANICA and our third party service providers collect and use Personal Information for the following purposes that include, but are not limited to:
1. providing our products and services to you;
2. operating and providing the System;
3. improving our products and services, the System, user experience, and our business;
4. sending information that you request from us, including responding to enquiries or requests to obtain information about or from EXPERIENCE OCEANICA;
5. sending promotional or marketing materials regarding EXPERIENCE OCEANICA;
6. other business purposes, including, without limitation, verifying your identity, age, investigating complaints about the System, research and analysis, marketing, advertising, customer preferences

With Whom Do We Share Information That We Collect?
In addition to the uses mentioned or described within this Privacy Policy, we may add the Personal Information described within this Privacy Policy to our database. We may share Personal Information with our subsidiaries or other third parties, such as trusted business partners and service providers, to help provide the System, deliver our services, provide advertising or marketing, perform statistical analysis, send you correspondence, provide customer support, protect against potential fraud or investigate fraudulent or illegal activity, or perform any other functions consistent with the operation of the System and our services. We may also share Personal Information with professional advisers, such as lawyers, auditors, bankers, and insurers in the course of the professional services they render to us. These third parties have agreed to adhere to appropriate data protection and confidentiality provisions.We may also disclose Personal Information if we become subject to a subpoena or court order, or if we are otherwise legally required to disclose information. We may also use and disclose Personal Information to establish or exercise our legal rights, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.


How Long Do We Keep Your Information?
EXPERIENCE OCEANICA will only keep your Personal Information for so long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is permitted or required by law (such as tax, accounting, or other legal requirements).


How Do We Protect Information Collected About You?
EXPERIENCE OCEANICA takes commercially reasonable measures to secure and protect information on the System. We restrict access to Personal Information to EXPERIENCE OCEANICA employees. Nevertheless, no security system is impenetrable.

Social Media Platforms
Any information, communications, or material that you submit to any pages associated with EXPERIENCE OCEANICA on social media platforms are subject to the terms of use and privacy policy of such social media platform. We encourage you to review the terms of use and privacy policy described on any such social media platforms.

Children
The System is intended for a general audience and is not intended for use by children under 13 years of age. We do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13.

Whom Can You Contact For More Information?
If you have any questions, please contact us at info@experienceoceanica.com.

COOKIES POLICY

EXPERIENCE OCEANICA respecting individual rights, aims to offer you a pleasant, safe and smooth online experience. Following the implementation of the General Data Protection Regulation (GDPR), we invite you to consult our Privacy Policy to find out more. Below you will find all the information you need about cookies used on the EXPERIENCE OCEANICA website.

What is a "cookie"?

A "cookie" or tracker is an electronic file stored on a terminal (device), as is the case of a computer, a tablet or a smartphone. It is downloaded for example when visiting a website, reading an email, installing or using software or a mobile application, whatever the type of terminal used. During the first visit to the EXPERIENCE OCEANICA website, an explanatory banner on the use of "cookies" will appear to inform the user. Therefore, by continuing their online navigation, users are deemed informed and accepting the use of said "cookies". By browsing on https://www.experienceoceanica.com/, "cookies" issued by EXPERIENCE OCEANICA and/or partner companies of the publisher may be stored on your device. The purpose of this document is to inform you about the nature and purpose of the cookies used by EXPERIENCE OCEANICA. Cookies simplify your navigation and your use of EXPERIENCE OCEANICA Services. They are used for various purposes including: to authenticate users, record their preferences and browsing history, run advertising campaigns and measure their effectiveness or analyse site traffic. Cookies are stored on your computer's hard drive and/or your mobile device if you use it to access our Services. Restriction of certain cookies may affect the operation of certain site features.

 

The different cookies used by EXPERIENCE OCEANICA

Different categories of cookies (some are anonymised) are used by EXPERIENCE OCEANICA. An encrypted connection transfers cookies to our services.

Functional cookies

These tracking cookies are essential to the optimal functioning of our Services. Examples include cookies that simplify your user experience. Consent given for these cookies is valid for 12 months. In order for the user to benefit from an optimal browsing experience, the "User ID" is collected by EXPERIENCE OCEANICA so that the user experience offered always matches the same user. Functional tracking cookies can not be deactivated because they are essential for the proper functioning of the service.

 

Cookies issued by third parties

The EXPERIENCE OCEANICA website may contain cookies issued by third parties for statistical purposes, marketing targeting and reporting of the most popular pages. This information is collected by third parties during the validity period of their cookies. EXPERIENCE OCEANICA uses performance and targeting cookies managed by external providers, including: - Facebook - Google - Microsoft

 

Managing your cookies

At any time, you can configure your browser to save, manage or delete cookies.

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